1. How can I register as a user with the website?
Click on the Login/Register option on the top right corner of the website. Enter the details and click on the register.
1. What is the return policy?
30 Days Return Policy
We offer 30 days Return Guarantee on all products shipped provided they are unused, packed, and sealed in the same condition as received.
2. How can I return my purchase?
We offer 30 days Return Guarantee on all products shipped provided they are unused, packed, and sealed in the same condition as received. To return your product, write to us at [email protected], stating the reason for your return, and we will process it within 3-5 working days.
3. What if I wish to return a product that has been opened?
We do not offer Product Returns once the product has been opened or if the seal is broken.
4. When will I receive my refund?
The refund is usually processed as soon as the mail requesting a refund is received. The refund for a canceled order takes place within 5-7 days from the day of mail received.
5. What to do if I received a damaged item, wrong product, or missing units?
We take the utmost care while packaging to ensure that the product reaches you the way you had seen it on our website. However, due to situations beyond our control, the items delivered might get damaged in transit. We would be more than happy to replace or refund your order under such circumstances. We would request you to reach out to us via email and let us know about the damage along with the attached images so we can process the replacement/refund.
6. How can I cancel my order?
To cancel your order, write to us at [email protected], along with the reason for cancellation. We will process the request once the mail is received.
1. How do I know my order is confirmed after I have placed an order?
After you have placed the order, you will get an email confirming each order received with us. Please check your email inbox and junk folder, and if you want any correction, you are requested to get in touch with us.
2. Can my order be modified after I have placed it?
Please write to us at [email protected] for any corrections/modifications that are to be made to your order. We will process the request (if possible) as soon as the mail is received.
3. How can I track my order?
Once the order is placed, its status can be viewed in the Orders tab under My Account option present at the top right corner of the website. Once it is shipped, An email with the tracking ID along with the delivery partner is also sent to the customer. The order shipment can be tracked using this tracking information.
4. What are the shipping charges, if any?
Ayurvedic Cure offers Free Shipping Across USA.
For Other Countries, Economical Shipping Charges will be Applicable As Per Country Zone.
5. How long will I have to wait for my order to arrive?
Orders are shipped via DHL Courier Service, and delivered within 2-7 days depending on location.
6. What are the available modes of refund?
In case of refunds, The amount paid by you will get refunded using the mode of payment within 5-7 days. The refund will be processed via PayPal only.
1. What are the payment options available to purchase a product?
We accept transactions done via PayPal only.
Support and Feedback
1. How can I get in touch with the customer care representative?
You can send us your queries at [email protected]. Our Customer Care Representative will get in touch with you within 24 hours of the query received.